Reflection of my experience

In the course of 10 years, I have worked with various aspects of communications and marketing. I have worked on projects involving digital webcasting, writing, design, and  video production. 

Below are some highlights:

Core Areas

•  Web & Print Content Writing (AP Style)
• Department Management
• Marketing Strategies & Branding
• Copy Editing

Software/Skills

• Sony Vegas 
• CSS, CMS, HTML
• Adobe Premiere 
• Adobe Dreamweaver
• APA & MLA Style

Education

Defense Information School, Ft. Meade, MD:  2017

Public Affairs Officer Qualification Course

Florida State University, Tallahassee, FL:  2015

Master of Science – International Affairs: Public Administration

Southern Adventist University, Collegedale, TN:  2007

Bachelor of Science - Mass Communications: Media Productions

•    Publication Tools and Techniques
•    Media Management
•    Web Design

 Experience

Naval Sea Systems Command, IWS 3.0 - Crystal City, VA - 2017 - Present

Strategic Insights (Contractor) - Chief of Staff (Acting); Congressional Public Affairs Officer

• Management - Acting Chief of Staff for Navy acquisition department with a multi-billion-dollar budget. Responsible for communicating/managing the Navy Captain’s 100-member department.
• Technical Editing - Primary copy editor for engineer briefs and correspondence going to Congress for funding and approval.
• Technical Writer - Create/review official correspondence for executive leadership
• Writing - Primary writer for award nominees throughout the Command

Marine Corps Systems Command - Quantico, VA - 2015 - 2017

Janson Communications (Contractor) - Communication Specialist

• Writing - One of three primary writers publishing over 50+ articles in 2016 on a multi-million dollar contract to the Marine Corps.
• Top Article – Wrote the top online article which had over 500% more views than average.
• Media – Successfully had 100% of all press releases picked up by defense publications, including Military.com and Marine Corps Times, in 2016.
• Web Analytics - Collaborated with team to increase website traffic by 22% over past year.
• Tradeshow- Manned the MCSC booth at Sea Air Space and Modern Day Marine conferences to a combined professional audience of over 19,000+.
• Photography - Covered over 80+ photography events including delegates from Brazil and England, conferences and military ceremonies. Photos used by Inside Edition.
• Messaging – Prepared PowerPoint presentations with key messaging for Marine Corps general and executives.

U.S. Navy Reserves, Baltimore, MD - 2012 – Present

Public Affairs Officer

• Management – As a junior officer, I stepped in as department head of a four-member teamsupporting 30+ sailors for one year.
• Writing – Edit and approve articles submitted to global Navy.mil before posted online.
• Training – Created new unit procedures creating more efficient work flow.
• Strategies – Part of leadership team improving writing, photography and video support to Navy.
• Accomplished - One of four chosen out of 32 to become a Navy Reserve Public Affairs Officer in my boards.

FUBA Workers’ Comp  -  Tallahassee, FL  -  2013 - Present

"Policy Coordinator, Spanish Translator, Marketing Assistant"

•   Consulted and guided executive rebranding for the company, which will modernize the company’s image
•  Improved and formulated new department procedures in the manual and increased workspace efficiency
•   Primary Spanish translator tasked with the successful revision of FUBA's official documentation
•  Assist the policy holder with maintaining their policy through use of cost-reducing organizational hierarchy
•  Continuously provide exceptional customer service and ensure expectations are exceeded following corporate standards and procedures
•   Proactively monitor corporate trends to create improved implementation models
•   Increased revenues by gaining repeat customers and referrals
•   Provided exceptional customer service in a very busy and high traffic area
•   Developed strategic marketing plans to increase customer base and brand recognition
•   Praised by management for my time management, problem solving, communication, customer service and leadership skills

Martoos Studios -  Jupiter, FL -  2014 - Present

"Social Media Manager"

•   Manage and create the content for all the studio’s social media platforms
•   Manage three employees with graphic design and content
•   Write company Press Releases of biweekly updates
•   Proactively monitor corporate trends to create improved implementation models
•   Developed strategic marketing plans to increase customer base and brand recognition

Creative Ecom Solutions  - Tallahassee, FL  -  2011 - Present

"Marketing Coordinator Consultant"

•   Consulted management efficiency for marketing
•   Increased client's Facebook group likes by over 24 %
•   Create and designmarketing material which continues to significantly expands customer base
•   Create strategies which continuously improve talent acquisition and employee retention

AD Venir Television Network  -  Santa Cruz de la Sierra, Bolivia, South America  -  2010-2011

"Media Specialist (Internship)"

•  Was the Director’s go to person when consulting on projects
•  Developed external marketing communications strategies to improve online brand
•   Established rapport and improved customer satisfaction as English liaison
•  Managed complex, multi-language satellite hub for five stations across the world while ensuring broadcasts were always on time and exceeding expectations.

Onstream Media Corporation  -  Tallahassee, FL  -  2007 - 2009

"Webcast Engineer"

• Webcast Engineer responsible for the successful leading of publicly traded companies
•  Created a new employee manual for the department
• Worked on projects for companies such as Charles Schwab, Google, and Microsoft
• Streamed video and audio webcasts and provided top-notch technical support
•  Strong organization efficiency for “on-demand” downloading